The Sefton Group has strengthened its guest experience offering after making two promotions to its junior management team.
Barrie McCabe and Monika Kutkowska have been appointed junior operations managers - Barrie at the Sefton Hotel and Monika at the Palace Hotel.
Barrie started at the Sefton Group as a barman in the Palace Casino then moved to the Palace Hotel’s reception team as supervisor before being promoted to his current role at the Sefton Hotel.
He says: "Right from the start I was supported and encouraged to develop my career and the training I’ve received across all aspects of the hospitality industry has been invaluable.
"Working at the Sefton Group has opened up career pathways I never imagined possible.
"The challenges are many but such is the level of support and training you receive I’ve always felt equipped with the skills and confidence to take on new roles and seize every opportunity to progress."
Monika says: "I started at the Sefton Group as a waitress at the Palace Hotel.
"Two years later I was promoted to food and beverage supervisor, a role I carried out for three years before my promotion to junior operations manager at the Palace Hotel.
"Throughout all that time I’ve been encouraged to gain new skills for a career that I really enjoy.
"The hospitality industry offers such a wide variety of career paths and for me to be able to connect with guests every day and help to make their stay enjoyable is very rewarding.
"What makes my job all the more satisfying is that you’re working as part of a team."
The Sefton Group Hotels’ Senior Manager Gareth Capper says: "The Sefton Group is committed to recognising and nurturing staff potential and encouraging our people to be the best they can.
"Barrie and Monika are prime examples of how, with training and mentoring, our employees have a ladder of opportunity to advance their careers and create the exceptional guest experiences which distinguish the Sefton Group brand.
"I congratulate them both on their promotions and wish them every success in their new roles."
