Document management specialist Storall has renewed its ISO 9001 Quality Standard accreditation for the 10th year running. The Company also attained the new 2015 revised and updated standard - ISO 9001:2015 - at its inspection at the beginning of the year.
Operations Director of Storall, Lourdes Otxoa de Alda, explains, ‘We undergo a rigorous annual accreditation process involving inspectors who travel from the UK to review a wide-range of activities and standards. It’s certainly not a rubber stamp procedure. We were early adopters of the scheme and we’ve seen real benefits in the business and for our customers. It’s easy to be so busy working in the business that you don’t have time to work on the business. The ISO 9001 quality management standard keeps us focused throughout the year and means we are constantly monitoring where improvements can be made, always with the goal of a better service for our customers.’
All ISO standards are reviewed every five years to establish if a revision is required to keep them current and relevant for the marketplace. Acting ISO Secretary-General Kevin McKinley explains, ‘The world has changed, and the latest revision was needed to reflect this. Technology is driving increased expectations from customers and businesses. Organisations need to perform in new ways, and our quality management standards need to keep up with these expectations.’
Storall has also retained ISO 27001:2013 alongside Strand Facilities Services. Both are part of Strand Group and based at Tromode. ISO 27001:2013 is mainly concerned with the latest information security and ensures that adequate controls addressing Confidentiality, integrity and availability of information are in place to safeguard clients' information. This is the eighth successive year that both Companies have achieved the ISO 27001 standard.
Lourdes Otxoa de Alda says, ‘These standards are essential for the document scanning, storage and destruction work carried out by Storall, and they are equally important in the facilities management work done by Strand Facilities Services where the business is a keyholder for over 200 client companies.'
Storall’s document management units make up a significant part of Strand Group’s purpose built HQ, Sailmaker House in Tromode, which consists of five units of 3,000 sq feet each with mezzanine offices in the first unit. Storall’s shredding plant and recycling programme, which has received praise from Friends Of The Earth, sees shredded documents being baled and shipped to paper mills in the UK where they are recycled and turned into paper towels and toilet tissue that Strand Facilities Services buys back and supplies to clients on the Island.
‘Anyone making decisions about their document storage and destruction needs will want to see what we have achieved here,’ says Lourdes Otxoa de Alda, ‘and we will be very proud to show them around.’
Strand Group employs over 130 people within its four businesses, Strand Facilities Services, Storall, Krypton Cleaning Services and Clean A Way.
Full information on the Groups’ activities can be found at www.strandgroup.im.
Photo - Operations Director of Storall, Lourdes Otxoa de Alda.
