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RBS International investing over ?4 million to improve service offering

by isleofman.com 20th May 2016

RBS International is completely overhauling their Isle of Man Bank Athol Street branch and the floors above to create a modern banking centre. Their NatWest branch will be moving from its existing premises on Victoria Street to utilise these new facilities and create a new NatWest branch experience. Their Regent Street branch will also be refurbished to improve the banking facilities for their customers and to host more of their customer facing teams in one place.

They are also recruiting a new team of 20 to deal with specialist risk services based in their Howard Pearson House building, consolidating that expertise into the Isle of Man from their other jurisdictions.

RBS International, CEO, Andrew McLaughlin commented:

“We are starting our branch modernisation programme in the Isle of Man and intend to build a world class modern banking centre in the heart of Douglas. Far too often companies invest in building head offices rather than investing in the customer. The days of banking in remote head offices are over for RBS International. Our customers and colleagues are incredibly loyal and passionate about their bank and this investment is designed to make it easier for everyone to go about their business.”

RBS International will consolidate all of their activities in Douglas across their banking centres in Regent Street, Athol Street and Howard Pearson House, exiting the premises they currently lease at Royal Bank House and their NatWest branch in Victoria Street during 2017.

Posted by isleofman.com
Friday 20th, May 2016 12:24pm.

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