Manx Telecom has appointed Al Lugton as its new Mobile Product Manager. He is now responsible for the company’s entire mobile portfolio spanning consumer and business customer needs, managing the mobile product team, and overseeing the delivery of new products and services.
During 15 years working in the UK and European telecoms sector he has gained a wealth of experience in a range of marketing and product management roles for several leading brands. His CV includes roles with TalkTalk Group as Head of Mobile Proposition; Vodafone Group as Global Commercial Strategy Manager; and Orange UK as Contract Marketing Manager. Earlier in his career Al worked as Product Manager for the Dixons electrical retail chain and joins Manx Telecom following his most recent role as a freelance consultant with a highly innovative, multi-award winning business.
Al commented: “Manx Telecom has consistently delivered innovative new mobile products and services, gaining global recognition along the way. I’m looking forward to working with the mobile team and building on this reputation. My passion is understanding customer needs and developing products and services that fulfil their expectations. By working collaboratively with consumers and businesses alike, I am confident we can continue to deliver market leading solutions that will achieve this aim and enhance our customers’ engagement with mobile technology.”
Commenting on the appointment, David Smith, Manx Telecom Marketing Director, commented: “I’m absolutely delighted to welcome Al to the team and confident that with his experience he’ll help our customers get the very best from our fantastic 4G network. Our early investment in 4G to provide unbeatable mobile data speeds and coverage on the Island, along with our passion to deliver great local customer service, has resulted in many customers returning to us this year. Al joins us at a very busy time and one of his first tasks is to help make it a Christmas to remember for our customers.”
Al takes over the role of Manx Telecom Mobile Product Manager from Mervyn Harvey.
Photo - Al Lugton who has been appointed as Mobile Product Manager at Manx Telecom.
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