The Claremont has become the Island’s first and only hotel to gain the prestigious Gold Award, granted by Quality in Tourism, the assessing body for VisitEngland.

The leading Douglas hotel has held the Silver Award for around 5 years, but the upgrade to Gold has once again set a new standard for Island hotels. In addition to this top-tier rating, the Claremont has also been awarded a prestigious VisitEngland Breakfast Award. These accolades follow a series of recent successes for the Douglas based hotel, including being listed in the Michelin Guide for Hotels and Restaurants 2015, being named as the Isle of Man’s Leading Hotel at the annual World Travel Awards, winning a UK Hotel Award for interior design, and gaining a TripAdvisor Certificate of Excellence.


Commenting on the award, Mark Wilson, Managing Director of Sleepwell Hotels, said: “The hotel’s Quality in Tourism assessment is a result of the culture amongst our staff of ‘Excellence comes as Standard’. Every person here recognises the importance of taking personal responsibility for leaving our guests with a positive and memorable experience, and the impact this has for the Island as a whole. The test now is to maintain this level of all round service delivery as a minimum standard and I have every confidence in the ability of our excellent team here to deliver just that. I am very proud of every one of our team and would like to offer a huge well done to all involved.”

Director of Tourism and the Visitor Economy for the Isle of Man Government, Robin Bischert, also commented: “I am delighted to be able to congratulate Mark, Ricardo and the whole team at the Claremont Hotel on being awarded their Four Star Gold status. At Isle of Man Tourism we are fully aware of the amount of hard work and dedication it takes to achieve this accolade, which serves as a true reflection of outstanding levels of quality and service. It is particularly significant as this is the first and only Gold Award achieved by a hotel on the Island.”