IOM Copiers announced today it has received the CompTIA Managed Print Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.
“Earning this credential identifies IOM Copiers as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA.
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service. The Trustmark is designed specifically for technology businesses offering on-premise print services via a managed services business model.
Kieran Dempsey, Sales Director of IOM Copiers said, “We are delighted and very proud to become the first company (excluding manufacturers) in our industry in the UK and Ireland to achieve this certification. It is nice to have an independent 3rd party evaluate how well you are doing on your promises. And to have it confirmed by CompTIA that we not only meet but exceed best business practices is a testament to the level of services we strive to provide our customers.”
To earn the CompTIA Managed Print Trustmark, IOM Copiers was evaluated on the internal practices and procedures they use to run their business and the external activities and operations they engage in with customers and prospects.
Photo - Kieran Dempsey (Centre), Sales Director of IOM Copiers receiving the Managed Print TrustMark award from Mark Williams – Chair of CompTIA UK and Nancy Hammervik – Senior Vice President CompTIA headquarters USA.