Manx Telecom has appointed a new Chief Technology Officer and Customer Service Director who has a CV that includes senior roles with eircom Group and Vodafone UK. Kevin Paige has more than 30 years’ experience in the telecoms and IT industries and joins the Island’s premier telecoms provider having spent the last two and a half years in Dublin with eircom - Ireland’s principal provider of fixed-line telecommunications services. He was eircom’s Director of Access Networks and Director of Central Technology Operations, managing approximately 700 staff with significant budgetary responsibility for investment and operations. Among key achievements at eircom he established Ireland’s first mobile network sharing agreement, defined and commenced execution of eircom’s fibre based broadband rollout to one million homes, and led the business transformation of eircom’s group technology function.
From 2007 to 2010 Mr Paige worked for Level (3) Communications as Senior Vice President Technology Services - Europe. As part of the European board he managed a team of more than 200 staff spread across 42 European markets in more than 20 countries. During three years with the company the European business achieved industry leading growth of more than 20% YOY.
He worked as Chief Technology Officer and Chief Network Officer during a year with Bulldog Broadband (now Cable and Wireless Access), Bulldog were the pioneers in offering broadband services via Local Loop unbundling building an extensive network across 800 BT exchange areas and prior to that spent five years with Vodafone UK. Senior roles with Vodafone included Director of Telecommunications Systems, Executive for Core Network and Transport Services, Head of Enterprise IT Network Services, and Head of IT Systems and Infrastructure Services. He began his career in telecoms in 1982 with an engineering apprenticeship at British Telecom where he worked for six years. His CV also includes technical roles with British Airways and Barclays Bank Group. Commenting on joining Manx Telecom, he said:
“I’m delighted to join Manx Telecom as a member of the operating board. Manx Telecom is very well recognised for industry leadership and innovation and I’m looking forward to continue to grow that reputation alongside ensuring that our products and services continue to deliver high levels of customer satisfaction. With the responsibility for all technology aspects of Manx Telecom’s product development, and service delivery on and off Island, this is an excellent opportunity to contribute to the growth of an interesting and successful business.”
Mr Paige takes over the roles of Chief Technology Officer and Customer Service Director from Mike Loundes who is retiring after 47 years with Manx Telecom. Mr Loundes will continue his role as a Non-Executive Director on the Manx Telecom board, Mike Dee, Manx Telecom CEO, welcomed Mr Paige’s appointment and commented:
“Mike Loundes has contributed so much to Manx Telecom over many years and replacing his knowledge and experience was never going to be easy. But in Kevin Paige we have appointed someone who has all the qualities required to maintain and improve our excellent reputation for customer service and product development. His CV includes roles in traditional telecoms and IT, experience which will allow him to make a significant contribution as Manx Telecom continues to move from being a pure communications provider to one in which managed services are an increasingly important part of the business.”
Photo - Kevin Paige who has been appointed as Chief Technology Officer and Customer Service Director at Manx Telecom.
